Saturday, September 09, 2006

Wireless Woes

I've been having problems with my Netgear WG624T wireless router these last few months. The router has been 'randomly' dropping the entire wireless connection - perhaps both wire and cable were disappearing, but I'm not quite sure. Anyways, given lot's of advice from different people and forums I tried some experimenting - all of it failed. In particular, visiting the website http://www.7dayshop.com/ would crash the router after three or four page loads.

Whilst I was in town, I thought I'd pop into Finnieston's branch of PC World to get some advice (since I bought the router from PC World). They said they couldn't see it being a problem with the router and actually suggested I run the router without a firewall to see if that helped.... The lady I spoke to (Rahana) agreed to exchange the router anyway so I went home and tried out my NTL cable connection without the router to see if 7DayShop would work, funnily enough it worked fine. So, 7DayShop works flakily with router and seemlessly without router...

I returned to PC World armed with my receipt and carefully packaged Netgear router, Rahana explained she'd spoken to her colleagues about the problem and none of them believed it could be the router but had "agreed to swap it anyway".

I purchased the router using the PCWorld.com 'collect in-store' service so I bought it for £49.50. However the in store price today was £79.99, I couldn't decide to do a straight swap for the Netgear - keeping the possibility of flakey hardware, firmware or incompatibilities with my cable line, or going for the less expensive Linksys router (WRT64G). I decided to go for the less expensive model - but had to cough up an extra £10.49 because it's in-store price was £59.99. Annoyingly it's current web collect price is £35 but that doesn't matter...

When I got home, I installed the new Linksys router and it works - perfectly. Never mind, I'm happy I have a working wireless connection again!

Moral of the story - Never bet on the one without a Cisco sticker...

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